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Tenjin Ideas Portal
Status Shipped
Created by Guest
Created on Jul 16, 2021

Agent Handoff - Send conversation history

Copied from Azure DevOps (ref: #2834)

When starting a new conversation with an Agent, make sure they're sent the history of the conversation from Tenjin, care being taken that we only send what's relevant to the Agent - how do we identify what's relevant?

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