Some tacit knowledge may benefit from formatting or images/links to be inserted into their answer. While the user could manually enter markdown, it would be great if we could assist by using a rich markdown textbox (like we have in QnA answer).
Have the bot ask the user questions, instead of showing forms.
Instead of showing a form to the user inside Tenjin, the bot should ask the user one question at a time. A holiday request form instead becomes a flow in the bot like this example of a holiday request: Ok, I need a few details for your holiday req...
Option on doc search action to also return full 'content' property in results.
Full content is useful for GPT doc search use cases but comes with issue that some might be too big to be returned. However for some customers (including Visualsoft), their data might be of a suitable size to allow processing of full content. Woul...
Flow - Allow specifying what topic to search in when querying QnA
If you are building a multipurpose bot, covering say PC Support and HR, each with their own topics in QnA, different branches of flow may want to query a single one of those subjects.
It would be useful to allow flow to specify the topic when q...
Flow - Allowing storing Credentials securely for reuse (key vault)
Currently when connecting to external systems using HTTP actions that require server credentials, you store the credentials in the flow in the HTTP action. This means the password is visible in plain text, and can't be shared easily between flows....
HTTP Action (OAuth) - Support OAuth-connection settings provider 'Generic Oauth2'
As copied from Flow - Allow a user to add a HTTP Action to the flow (part 3 - Auth) so that it can be reviewed and prioritised if required by a customer: [Todo] new rest end point to allow setting generic OAuth2 provider We currently (9 Nov. 2021)...
A separate email authentication skill could be used to add a layer of security where our clients need it. For example, with a HR system integration. The end user would need to validate their email to get their employee details. This way, it cannot...
As requested by Gus... Ability to have a "Do While" loop in flow. An alternative to this, which may be a better option, is a "While" loop. This is because a "Do While" loop will always run once whereas a "While" loop can run zero times and could t...
Change the default sort in Expert Assist to Newest
The current default sort order for Expert Assist in the workspace is "Relevance". Although this makes sense if you have searched for something, when you first go into the screen you have no search term, and so this results in an arbitrary sort ord...