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Ability to add comments and helpful information to flow

Is it possible to provide a new 'comments' action in Flow, or an optional description / additional information input within each of the actions; the latter is the preferred option? When I am developing my flows there are sometimes some additional ...
over 2 years ago in  0 Already exists

Bring a Net Promoter Score (NPS) type capability to help measure how well Tenjin is performing and aid customer loyalty

NPS is a quick measure to estimate customer satisfaction, and chatbots are ideal for this purpose. There is a multitude of options, such as: Ask for NPS after performing actions through Tenjin Rate and ask for NPS at end of a transaction Ping user...
almost 4 years ago in  0 Already exists

Ability to automatically detect and store the user's language within Flow

Is it possible for us to know what the user's language is when interacting with them so that we can manage different languages in different ways, making sure we can either translate the user's comments or route them to a Customer Support Agent tha...
over 3 years ago in  0 Already exists

Tenjin form/request ID to allow all updates to be linked in Activities area

Assign a "correlation" identify to a Form that is submitted by Tenjin to external w/flow. This acts as request id, allowing external w/flow to include in any updates. Within the Activities area of the User Workspace, a user must be able to filter/...
over 3 years ago in  0 Already exists