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Time window on QnA items to control visibility

Allow QnA items to be created with an active time window. E.g. to automatically disappear after any specified END date and/or to only appear after any specified START date. This would allow Tenjin QnA to cater for "transient" knowledge that has a ...
over 2 years ago in  0 Planned

Option to filter QnA results by topic within the QnA flow actions

When using a flow action to query QnA is it possible to filter the results by topic? This will enable me to narrow-down the search and results returned when I know I'm asking the user a question about a specific topic; for example, HR.
almost 3 years ago in  1

Automated delivery / reminder of measurement reports

Is it possible for a measurement report to be generated and emailed on a regular basis, with a click-through link within the email to Tenjin so that the data can be interrogated further and/or data download? For example: A report demonstrating the...
almost 3 years ago in  0

Submit Expenses to AutoEntry from Tenjin

Ability to integrate Tenjin with the Sage / AutoEntry API for submitting expenses directly from the Tenjin bot (e.g. new skill suggestion).
over 4 years ago in  0 Will not implement

Take intent offline without deleting

When creating new functionality that is triggered by an intent, I wish to create a new intent without it being enabled straight away. Also I may wish to take an intent offline when editing or changing a process without having to delete and recreate
over 1 year ago in  0 Will not implement

Bring a Net Promoter Score (NPS) type capability to help measure how well Tenjin is performing and aid customer loyalty

NPS is a quick measure to estimate customer satisfaction, and chatbots are ideal for this purpose. There is a multitude of options, such as: Ask for NPS after performing actions through Tenjin Rate and ask for NPS at end of a transaction Ping user...
over 4 years ago in  0 Already exists

Ability to add comments and helpful information to flow

Is it possible to provide a new 'comments' action in Flow, or an optional description / additional information input within each of the actions; the latter is the preferred option? When I am developing my flows there are sometimes some additional ...
about 3 years ago in  0 Already exists

Ability to monitor sentiment / sentiment analysis

Using the information entered by our customers, can we monitor how happy / unhappy they are; for example: Positive, Neutral, and Negative sentiments. We can then use that for Measurements and also drive the logic of the flow to better handle users...
about 3 years ago in  0 Planned

Is there a way we can automatically remove profanities?

We have seen a few comments within our crowd sourced content where users are entering potentially bad / offensive terms, and we'd like these to be automatically removed where feasible - is this possible? These terms are not offensive to everyone, ...
about 3 years ago in  0

In debug - Show read only properties box when clicking on flow step

When I'm debugging I want to see more info about the steps the conversation followed. When clicking on a step i would like to see how the step is exactly configured (see Adaptive card json, full assign variables formulas etc) - why not display a r...
over 1 year ago in  0 Will not implement