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SaaS for Tenjin

Create a SaaS offering for Tenjin to get customers. This means a distinct site where a customer can create a new account on Tenjin (potentially with a limited feature set, with potential to contact sales for more features). Main benefits: Lower...
over 1 year ago in  0

Separate NL model Save from Test

When making lots of changes to the model you want to be able to Save without invoking a time consuming retrain everytime.
about 2 years ago in  1 Planned

Ability to export and import one or more items from Datastore

As I manually move (copy & paste) saved content from one assistant's Datastore to a second assistant's Datastore, it would save me a lot of time if I could export the data, selecting the items I need, and import them into the second assistant ...
almost 2 years ago in  0 Will not implement

Email Confirmation Pin Automatically continues the conversation inside the Bot

When using Front Office or Service Now the end user has to verify they own their email address by getting a Pin then typing it into the bot. What would be good if instead they click on a link in the email and it verifies them automatically which m...
almost 4 years ago in  1

Ability to have a short URL for the Webchat Hosted Channel

The Webchat Hosted Channel is great, but is it possible to have a short URL that can be shared with my users easily, which also looks nicer when shared via mobile messaging / mobile app?
8 months ago in  0 Planned

Document Search - Document Expiry Date

Is it possible to include an optional expiry date on a document so that when the date has been reached / we get near to the expiry date, user(s) could be notified and/or the document removed from the search results whilst remaining in the admin pa...
8 months ago in  0

Expert Assist - my questions in w/space

1. Allow a user to withdraw/delete a question they have asked (within w/space) 2. Display which questions are mine more clearly (pill?) "my question"
over 1 year ago in  0 Planned

Ability to have a flow library to provide customers with pre-built solutions

Is it possible for new Tenjin customers to be provided with pre-built flows that can be used to get them up and running with Tenjin Flow quickly? We can see that there appears to be a great toolbox of features available, but having some examples o...
almost 3 years ago in  0

Ability to easily find questions being asked that have no answer returned

As my users have a conversation with my assistant, there is no easy way for me to see when there are no results returned from Document Search or QnA. QnA does have a 'misses' area, but for me to know there are misses I need to go in there, there i...
9 months ago in  0 Will not implement

Test Expression window resize

You can drag / resize the result text box and the overall window will resize accordingly. However the height of the "Variable Test Data" stay fixed with scrolls. Please let it make use of space available / allow resize of whole window.
over 1 year ago in  0 Planned