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Logo/image on process flows & projects

If you could attach an image (logo) to a process flow & project e.g. Service Now logo, it would help with the identification of each project and flow for our Admins whilst also showcase our flow capabilities more.
over 2 years ago in  0 Shipped

Support binary data in body for HTTP action for ZenDesk

ZenDesk allows you to add files via an api, but the attachment needs to be sent as binary data in the body https://support.zendesk.com/hc/en-us/articles/4408887057946-Can-I-attach-files-to-tickets-using-the-API- https://4sysops.com/archives/using-...
over 1 year ago in  1 Shipped

Ability to filter logins to real user email addresses

Having to scroll through reems of bottkitt.deploy entries when searching for a users sign-in is time consuming. Could we have a filter to only show email address of all.
11 months ago in  0 Shipped

Ability to use "Test Assistant" as an unauthenticated / anonymous user

When I use the Test Assistant functionality within Admin, it behaves as if I'm logged in, but I'd like to test the assistant without being logged-in, in the same way my assistant would work when embedded on a website.
almost 2 years ago in  0 Shipped

Ability to put focus / cursor into the chat input when it's opened

When webchat is opened on my website is it possible for the cursor / focus to be put into the chat input automatically? At the moment chatting to my assistant takes two clicks: Click to open webchat. Click to put the cursor into the chat window. T...
about 1 year ago in  0 Shipped

Redeemable Points function

Be able to redeem Tenjin Points into another platform. This could be redeeming points from the whole company total or the ability for a user to redeem points from the Workspace Portal. The configuration would be to something that is defined in an ...
about 1 year ago in  0 Shipped

UX improvement - Flow - Hovertext

Now we have named blocks in flow, is it possible to add hovertext to the flow designer so when zoomed out, it is easier to see the name as well as the type of each flow block? A full flow will likely have many blocks of the same type so being able...
about 3 years ago in  1 Shipped

UX Improvement - Flow - Navigation

Is there a way to remember the flow item last edited and return the user back to that area of the flow when returning to flow designer? Would this be on a timeout so if returning within 10 mins for example, we return to the same place, else back t...
about 3 years ago in  0 Shipped

Bulk delete option for Users

From Illuminet Could you please add an option to delete multiple users at a time. It would be a nice to have feature. By mistake we added approx. 50 users to incorrect tenant. Then we had to manually delete each user from that tenant.
about 1 year ago in  1 Shipped

Add new flow - adding input / return params

The ADD buttons for input and return params are not positioned very intuitively. I always click ADD on against return param when wanting to add another input param. Requires more spacing or separation? ADD button most logical at bottom of list.
about 1 year ago in  0 Shipped