Tenjin

When a user logs into the Workspace for the first time, is it possible to take them through a process of 'finishing their account setup'? At the moment, the preference would be to take them to the Expert Assist tag page where they can select the t...

When I'm developing my flows I often save them as I go to guarantee I don't lose anything, but there are times when I have an error upon save. When I update my flow and resolve the error, the error highlighting remains and only disappears when the...

Using the information entered by our customers, can we monitor how happy / unhappy they are; for example: Positive, Neutral, and Negative sentiments. We can then use that for Measurements and also drive the logic of the flow to better handle users...

We have seen a few comments within our crowd sourced content where users are entering potentially bad / offensive terms, and we'd like these to be automatically removed where feasible - is this possible? These terms are not offensive to everyone, ...

If a user were to get married for example and change their surname, resulting in their email changing, all their Tenjin history - points, tags, etc should move to the new email address. At the moment their information is keyed on their email addre...

In debug can we have a "jump to end" and / or "jump to error" button - when something errors when developing or troubleshooting it can mean a lot of scrolling before getting to what we need

NPS is a quick measure to estimate customer satisfaction, and chatbots are ideal for this purpose. There is a multitude of options, such as: Ask for NPS after performing actions through Tenjin Rate and ask for NPS at end of a transaction Ping user...

When we're developing our flows it would be great if we could use the "Test Assistant" functionality in a smaller window, like the one the majority of our users use within the Workspace. Using the current Test Assistant within the Admin area is no...

I think the ability to vote for questions and answers within Expert Assist is great, but it would be made better if I was able to order the questions by their vote count, or order answers within a single question by their vote count; or if this wa...

When replacing a project flow, it will create new variable Ids behind the scenes so all subsequent references to variables output from original project flow get broken. Having a feature that allows a variable to be replaced (like a find-replace on...