All ideas

When webchat is opened on my website is it possible for the cursor / focus to be put into the chat input automatically? At the moment chatting to my assistant takes two clicks: Click to open webchat. Click to put the cursor into the chat window. T...

Be able to redeem Tenjin Points into another platform. This could be redeeming points from the whole company total or the ability for a user to redeem points from the Workspace Portal. The configuration would be to something that is defined in an ...

Updated requirements to come Would like to have a flow action that enables us to award a custom badge to a user when performing a flow conversation. This would be to encourage users to perform actions/requests in Tenjin rather than calling up a su...

As I have to prepare my OAuth connections in advance of using them within flow, is it possible to have a suggestion drop-down (lightbulb icon) of existing OAuth connections within the OAuth Sign-in flow action, otherwise I have to remember exactly...

When I'm calling a project flow it would be really helpful if I was informed what data type the return parameters are, in the same way it tells me what the input parameter data types are, as demonstrated below, especially as I want to use them wit...

As I build-up my list of project flows, it would be great to be able to order them either by name or last edited date and time, potentially using column headers at the top of the table - column headers would be a useful addition so that it's clear...

From Illuminet Could you please add an option to delete multiple users at a time. It would be a nice to have feature. By mistake we added approx. 50 users to incorrect tenant. Then we had to manually delete each user from that tenant.

The ADD buttons for input and return params are not positioned very intuitively. I always click ADD on against return param when wanting to add another input param. Requires more spacing or separation? ADD button most logical at bottom of list.

We recently added a useful binary attachment upload feature to Tenjin so we can upload attachments to Zendesk as binary instead of base64. Now we need to use this for Cherwell platform. However, their API also requires the size of the document to ...

As we can't actively delete measurement data, in order to deal with typos or measurements that are no longer relevant, can we allow the hiding of widgets on the measurements screen? Or another display feature that allows measurement visibility to ...