All ideas

We are looking to embed webchat into our web-based products. We would therefore like some more flexibility around styling and there are a number of key expected styling options which are currently not available. As well as our requirements, I'm su...

When creating an expert assist question it would be useful to have a section to manually add in user details such as an email address. This way we could utilise expert assist for users accessing it anonymously i.e. from a web portal and allow them...

GPT functions allow the LLM to infer whether it has captured enough information in a conversation to then create a pre-defined JSON object that can be passed to an external system. We have tested this concept with a helpdesk capture flow that has ...

When using the query tool within the QnA administration area, it would be great if I could: See what topic the question is stored in within the results. Have a link to get to the QnA pair so that I can edit it.

Sometimes in our QnA, Tenjin finds the correct answer, but it is below threshold so Tenjin returns nothing found. Would it be possible to allow editing of this threshold, preferably on a per KB basis?

If I am developing an assistant. I want to run it to test. As I run it, I want to see how the flow is executing and variables are changing - basically a "live" version of the debug view (or something close) in the Test assistant screen. Having to...

I can not see how I can process the output of an adaptive card’s submit button in flow. I was under the impression that it gets sent to the bot as if the user types something, but it does not seem to be the case. I added a question afterwards assu...

In Tenjin HTTP flow step we have a number of pre-defined content-types in a drop down list for the body passed into a POST. Some APIs do not fit these content-type definitions and thus fail when passing a valid body. In both the following examples...

Supplied by Gus, documented by Rich... When calling REST APIs that support paging, or when there is a large array, is there something we can do that makes supporting paging simpler? Currently we have the ForEach action but in order for the flow de...

Supplied by Gus, documented by Rich... In flow after a QnA Action has completed, the flow contains the QnaResultArray with Answers, follow-on's etc. At the point an answer has been determined it would be ideal if flow could the perform a certain a...