All ideas

I am currently keeping backups of some of my data by exporting it from the Admin area. What would be good as a small quality of life update, and I hope it would benefit others, is for the filename to contain the date and time the export took place...

Is it possible to add an option to edit the name of a topic on the knowledge page, only I sometimes find myself going back-and-forth between the topic and knowledge pages just to tweak the name of my topic. It is also not immediately obvious how t...

Is it possible to include some kind of indicator to show when legacy QnA KBs exist? It's not obvious from the QnA page.

Now we have added the domain plugin to one of our instances and are beginning to understand more about it, I think it would be good to investigate what this means for the Tenjin app. We may get MSPs who need to install on a domain enabled instance.

The QnA skill would automatically display the button prompts when navigating questions. Is there a way we could include the buttons in flow automatically somehow so flows themselves do not need to process the display of the buttons?

Now that we have an Action in Flow to retrieve the Transcript from the conversation, perhaps we could use this to allow the customisation of the amount of messages and to format the Transcript before sending it over to the QW Journey.

It's difficult to find a topic on the Knowledge page when there is a lot because they are not in a logical order; e.g., alphabetical. Is it possible to improve the topic page to allow sorting, or at a minimum, display the topics in alphabetical or...

Currently the CallFlowRefAction only allows the flow reference to be a constant value, but we would like to configure this from a variable expression. Now there is a Query CLU action, the ability to trigger a flow from the result data, rather t...

To help incorporate the workspace into a customer's suite of employee-focused tools, can it allow personalisation by allowing a customer to upload their own company logo and use their own set of colours that match their brand?

Using the QnA flow actions, it would be great if we could return all QnA items within a specific topic, rather than having to query QnA with a specific phrase - can we simply tell it to 'return all'? This will allow us to output all the items in o...