All ideas

The Webchat Hosted Channel is great, but is it possible to have a short URL that can be shared with my users easily, which also looks nicer when shared via mobile messaging / mobile app?

Is it possible to include an optional expiry date on a document so that when the date has been reached / we get near to the expiry date, user(s) could be notified and/or the document removed from the search results whilst remaining in the admin pa...

As my users have a conversation with my assistant, there is no easy way for me to see when there are no results returned from Document Search or QnA. QnA does have a 'misses' area, but for me to know there are misses I need to go in there, there i...

When ServiceNow notifications are enabled they will be persisted within MS Teams, but if notifications are enabled in Web Chat they will only work in the session where they were enabled. If a Web Chat user enabled notifications, closed the browser...

Can we have Question Action similar to adaptive card? Question Action - The buttons/options are outside the text container. See attachment A (in comments) Adaptive card - The options/buttons and text are inside the same container See Attachment B ...

Is it possible to 'wrap' my Tenjin assistants and provide them as a mobile app from the Android / Google Play and Apple Stores? What are the options; for example: A public assistant mobile app anyone can download. A private assistant mobile app th...

At the moment, each time I edit conversation flow (or Welcome / Proactive flow), I need to: Click "Save" in the flow designer. Navigate to the assistant page (I use the breadcrumb). Click "Test Assistant" button. Is there a way I can test my chang...

Some non-JSON legacy APIs require parsing of results into a JSON format for subsequent use in a Tenjin flow or no-code solution. To resolve this for our Front Office -> Quickwork integration, we used AWS Lambda function written in javascript. F...

The Skill Details panel in Natural Language has a "Test Passes" count - it would be very convenient to click through from this field into Test Results tab. Especially when you have a failure.

Ability to translate text within a flow, supplying text in one language and then have it outputted in a different (second) language; allowing it to be stored in a variable.