All ideas

Allow QnA items to be created with an active time window. E.g. to automatically disappear after any specified END date and/or to only appear after any specified START date. This would allow Tenjin QnA to cater for "transient" knowledge that has a ...

When using a flow action to query QnA is it possible to filter the results by topic? This will enable me to narrow-down the search and results returned when I know I'm asking the user a question about a specific topic; for example, HR.

Is it possible for a measurement report to be generated and emailed on a regular basis, with a click-through link within the email to Tenjin so that the data can be interrogated further and/or data download? For example: A report demonstrating the...

When creating new functionality that is triggered by an intent, I wish to create a new intent without it being enabled straight away. Also I may wish to take an intent offline when editing or changing a process without having to delete and recreate

Ability to integrate Tenjin with the Sage / AutoEntry API for submitting expenses directly from the Tenjin bot (e.g. new skill suggestion).

When I'm debugging I want to see more info about the steps the conversation followed. When clicking on a step i would like to see how the step is exactly configured (see Adaptive card json, full assign variables formulas etc) - why not display a r...

NPS is a quick measure to estimate customer satisfaction, and chatbots are ideal for this purpose. There is a multitude of options, such as: Ask for NPS after performing actions through Tenjin Rate and ask for NPS at end of a transaction Ping user...

Have the users points total added to the Tenjin Users global variable so that we can access in flow how many points a users accumulated. If this is difficult, then perhaps a flow action that does a quick total count for user id. We can then use t...

Is it possible to provide a new 'comments' action in Flow, or an optional description / additional information input within each of the actions; the latter is the preferred option? When I am developing my flows there are sometimes some additional ...

In our testing over the past couple of years, we have found that more than 5 questions is helpful where an answer contains lots of different bits of info. QnA prioritises the questions over the answer, so by extracting questions that cover lots of...