All ideas

When creating new functionality that is triggered by an intent, I wish to create a new intent without it being enabled straight away. Also I may wish to take an intent offline when editing or changing a process without having to delete and recreate

Allow QnA items to be created with an active time window. E.g. to automatically disappear after any specified END date and/or to only appear after any specified START date. This would allow Tenjin QnA to cater for "transient" knowledge that has a ...

When using a flow action to query QnA is it possible to filter the results by topic? This will enable me to narrow-down the search and results returned when I know I'm asking the user a question about a specific topic; for example, HR.

Is it possible for a measurement report to be generated and emailed on a regular basis, with a click-through link within the email to Tenjin so that the data can be interrogated further and/or data download? For example: A report demonstrating the...

When I'm debugging I want to see more info about the steps the conversation followed. When clicking on a step i would like to see how the step is exactly configured (see Adaptive card json, full assign variables formulas etc) - why not display a r...

Have the users points total added to the Tenjin Users global variable so that we can access in flow how many points a users accumulated. If this is difficult, then perhaps a flow action that does a quick total count for user id. We can then use t...

In our testing over the past couple of years, we have found that more than 5 questions is helpful where an answer contains lots of different bits of info. QnA prioritises the questions over the answer, so by extracting questions that cover lots of...

Ability to integrate Tenjin with the Sage / AutoEntry API for submitting expenses directly from the Tenjin bot (e.g. new skill suggestion).

When we're using the Test Assistant functionality it can be easy to forget that we're testing as an authenticated user, whilst also being aware that there's an unauthenticated option; hidden in the More button and not immediately obvious. Our assi...

NPS is a quick measure to estimate customer satisfaction, and chatbots are ideal for this purpose. There is a multitude of options, such as: Ask for NPS after performing actions through Tenjin Rate and ask for NPS at end of a transaction Ping user...