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Expert Assist tag selection: New users and new tags

When a user logs into the Workspace for the first time, is it possible to take them through a process of 'finishing their account setup'? At the moment, the preference would be to take them to the Expert Assist tag page where they can select the t...
over 1 year ago in  0 Planned

Ability to clear save error once corrected (without clicking save)

When I'm developing my flows I often save them as I go to guarantee I don't lose anything, but there are times when I have an error upon save. When I update my flow and resolve the error, the error highlighting remains and only disappears when the...
over 1 year ago in  0

Ability to monitor sentiment / sentiment analysis

Using the information entered by our customers, can we monitor how happy / unhappy they are; for example: Positive, Neutral, and Negative sentiments. We can then use that for Measurements and also drive the logic of the flow to better handle users...
over 2 years ago in  0 Planned

Existing user changing email address, their history should go with the change

If a user were to get married for example and change their surname, resulting in their email changing, all their Tenjin history - points, tags, etc should move to the new email address. At the moment their information is keyed on their email addre...
over 1 year ago in  0

Is there a way we can automatically remove profanities?

We have seen a few comments within our crowd sourced content where users are entering potentially bad / offensive terms, and we'd like these to be automatically removed where feasible - is this possible? These terms are not offensive to everyone, ...
over 2 years ago in  0

Debug - jump to error / end

In debug can we have a "jump to end" and / or "jump to error" button - when something errors when developing or troubleshooting it can mean a lot of scrolling before getting to what we need
over 1 year ago in  0 Planned

Bring a Net Promoter Score (NPS) type capability to help measure how well Tenjin is performing and aid customer loyalty

NPS is a quick measure to estimate customer satisfaction, and chatbots are ideal for this purpose. There is a multitude of options, such as: Ask for NPS after performing actions through Tenjin Rate and ask for NPS at end of a transaction Ping user...
almost 4 years ago in  0 Already exists

Ability to use "Test Assistant" in the Workspace assistant popup

When we're developing our flows it would be great if we could use the "Test Assistant" functionality in a smaller window, like the one the majority of our users use within the Workspace. Using the current Test Assistant within the Admin area is no...
over 1 year ago in  0 Planned

Ability to order Expert Assist questions and answers by their votes

I think the ability to vote for questions and answers within Expert Assist is great, but it would be made better if I was able to order the questions by their vote count, or order answers within a single question by their vote count; or if this wa...
over 1 year ago in  0 Planned

Feature to allow a batch variable replace in a flow

When replacing a project flow, it will create new variable Ids behind the scenes so all subsequent references to variables output from original project flow get broken. Having a feature that allows a variable to be replaced (like a find-replace on...
over 1 year ago in  0 Planned